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Senior Disputes Officer Brilliant Company

  • World insurance leader
  • Great team culture
  • Stunning CBD office

Brilliant opportunity to work with the world’s leading insurance market and become a key member of staff managing, investigating and negotiating escalated disputes.

Key Responsibilities

  • Handling escalated disputes in relation to personal accident, travel, income protection, strata, home and contents and some motor policies to avoid them reaching the Financial Obudsman
  • Ensuring various insurance agencies comply with the relevant Australian laws, rules and regulations
  • Build and maintain strong relationships with various stakeholders internally and externally
  • Assisting agencies with preparing their FOS and IFSO submissions including drafting, editing or checking policy documents to ensure compliance
  • Working to FOS and IFSO timeframes
  • Identifying potential breaches
  • Challenge agencies FOS submissions where necessary.


The successful applicant can expect to work within a great team culture in a stunning CBD office, wide variety of disputes, increase your profile aross the market dealing with a wide range of agencies, great senior management team, training where required and scope to progress internally both locally and overseas.

About You

To be part of this successful world insurance leader you will have:

  • A strong disputes background in general insurance
  • Be technically minded and have a strong and personable disposition to handle disputes professionally and efficiently
  • Some previous exposure to compliance would be an advantage
  • Excellent and clear communication skills (written and verbal)
  • Outstanding negotiation and customer service / relationship building skills
  • Dedicated work ethic and keen to learn
  • Well developed time management and problem-solving skills
  • Self-motivated and reliable
  • Client will consider various levels of experience from 2-10 years' experience.

If you believe you fit this criteria, take a positive step in your career and apply today in confidence to or call Jo Limbourn for a confidential discussion on 0417 628 011.

Your Trusted Advisor in General Insurance Careers

Jo Limbourn is Sydney’s trusted GI Recruitment Consultant, with over 18 years' GI recruitment experience following a 12 year career in broking and underwriting. With Jo as your career partner you can depend on the right career advice, the highest standards of integrity and access to Sydney’s best GI jobs.

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General Insurance
Not Specified
Work Type:
Full Time
Date Posted:
Closing Date:
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