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Assistant Account Broker

  • Manage a portfolio of small Business and industry-specific clients
  • Permanent, full-time opportunity
  • The Hills/Parramatta region
  • Immediate start


For over 30 years, Midland Insurance Brokers has quietly and consistently been achieving excellence in customer service with a reputation for maintaining strong business ethics. Our brokers are dedicated to their clients and are known for their distinctive, personal approach.

Midland is well-known in the industry for their high levels of service and their intimate knowledge of their clients’ businesses which are varied and many.

Midland are proud of their fully qualified staff and their ability to consistently provide trusted insurance advice and innovative solutions.


We are currently seeking a dynamic insurance broker who can hit the ground running with our team. Reporting directly to the Office Manager, you will manage a portfolio of clients in conjunction with the senior insurance brokers. You will be responsible for providing a customer-focused, efficient, and cost-effective management of clients’ insurance needs. 

 Duties include:

  • Providing high quality customer service in dealing with clients, insurers and funders on a daily basis to get the best outcomes for your clients
  • Facilitate all client servicing activities whilst maintaining a strong relationship with key stakeholders both internal and external
  • Assisting the senior brokers daily with queries, new business, renewal submission and reports
  • Reviewing all policy terms and conditions, ensuring all documents are up-to-date
  • Lodging, following up and finalising claims, including updating clients throughout the process
  • Attending client meetings with the senior insurance brokers;
  • Updating monthly reporting requirements.


To be considered for this role you will need to have:

  • Minimum of two to three years’ experience in a similar role
  • Insurance Diploma or Tier 1 qualified is preferred, however a willingness to undertake appropriate study whilst working will be considered
  • A strong sense of accountability with the ability to work autonomously and follow through on tasks
  • Demonstrated ability working as part of a team and work across portfolios where required to ensure team success
  • Strong interpersonal and communication skills with the ability to build relationships
  • Good initiative and attitude with a strong desire to learn and achieve company’s goals
  • Strong organisational and time management capability
  • A sound level of attention to detail. 


  • Opportunities for ongoing education and development
  • Employee assistance program for yourself and immediate family members
  • Discretionary day off (1 day for every 20 days worked)
  • Competitive salary offering with performance bonus scheme


If you think you can make a positive difference to our business we want to hear from you! Click "Apply Now"!

Midland Insurance Brokers

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Insurance Broking
Not Specified
Work Type:
Full Time
Date Posted:
Closing Date:
Midland Insurance Brokers
Company Website