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Claims Officer

Division: Legal & Governance
Unit: Risk management 
Section: Risk management
Salary: AUD 91,426 per annum plus superannuation (remuneration stated is for the full-time position)
Employment status: Permanent
Employment arrangement: Full-time
Location: Sydney CBD
Option to work under a 19 day month arrangement 

At the City of Sydney, our people are our most important asset and central to achieving our exciting and ambitious Sustainable Sydney 2030 – developing a green, global and connected city. 

An exciting opportunity has arisen at the City of Sydney! 

The City’s Risk Management Team is looking for a dedicated claims officer to manage a portfolio of claims for the City. The claims officer will have extensive internal liaison with department heads, unit managers and key employees. The claims officer will also work closely with the City’s claims investigation officer to establish the liability of the City and ensure the smooth management of incidents which develop into claims. Externally, the claims officer will communicate with insurance brokers, loss adjusters, solicitors, medical service providers and building service providers. 

If you have the following skills/experience, then this role may be for you: 

  • A risk management, legal or insurance industry background with experience in public liability claims
  • Claims negotiation skills
  • Decisiveness
  • The ability to work in a team environment
  • Strong written communication skills
  • Customer and interpersonal skills
  • A background of property claims and/or previous experience in local government is desirable but not required. 

At the City of Sydney you will join a dedicated team where individual effort is part of something much bigger - delivering great things for our City’s dynamic future. 

Do you want to be part of something challenging and rewarding? Are you passionate about serving our community? The City of Sydney might be the right career move for you. 

To apply:  Visit to view or download the position description and upload your current resume, cover letter and address the essential criteria (selection criteria) as stated within the position description that demonstrates how you meet the requirements of this role.

This role will require a national criminal record background check and a pre-employment health declaration. 

Applications must be made online via the City’s website by 11.59pm on Monday 25 February 2019. 

For further information contact: Monika Ainsworth, Insurance & Claims Coordinator on 02 9246 7636. 

At the City we provide equal employment opportunity. We are committed to ensuring an accessible and inclusive work environment and encourage applications from people from diverse backgrounds and cultures.

City of Sydney

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Not Specified
Work Type:
Full Time
Date Posted:
Closing Date:
City of Sydney
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