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Underwriting Account Manager, Portfolio Solutions

Who we are:

Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.

Your future team:

AIG’s underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG’s tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIG’s underwriters help to find insurance solutions for risks from a range of areas including life insurance, aviation, financial lines, casualty, environmental, catastrophic events, high net worth individuals, and boardroom liabilities.

Your contribution at AIG:

As a leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes.  You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.

Key accountabilities/responsibilities:

1. Program management:

- Underwriting agency (MGA) program management:

  • P&L responsibility for all allocated underwriting agency (MGA) portfolios
  • Responsible for successful management of the underwriting agency (MGA) relationship/partnership.

 - Authority setting:

  • In conjunction with profit centre manager, responsible for setting delegated underwriting authority for each underwriting agency (MGA)
  • Responsible for implementation and maintenance of all contractual documentation including binding authority and delegated underwriting authority.

 - Underwriting risk and compliance:

  • Responsible for ensuring an underwriting peer review process is implemented and operating effectively for all allocated underwriting agencies (MGAs)
  • Responsible for ensuring that an annual underwriting audit is conducted including implementation of all recommendations
  • Responsible for co-ordination of all functional reviews and audits including claims, finance, IT and operations.

- Operational framework:

  • Responsible for implementation of an appropriate operational framework for each underwriting agency (MGA) including all systems and procedures
  • Responsible for co-ordination of all functional areas required to engage with underwriting agency (MGA) partners including claims, operations, IT, finance, risk and compliance.

2. Underwriting management:

- Underwriting manuals and rating guidelines:

  • In conjunction with national product/technical manager, responsible for the development and maintenance of underwriting manuals and rating guidelines for all allocated underwriting agencies (MGAs). 

- Underwriting referrals:

  • Responsible for referral underwriting, adhering to authorised underwriting guidelines and underwriting standards – including internal liaison with AIG subject-matter experts for large/complex risks.

- Product development:

  • Responsible for identification and stewardship of the product development process for all new products or existing products upgrades including adherence to the AIG product development framework
  • Responsible for co-ordination of all required AIG product development approvals including underwriting, legal, risk, claims, etc. 

- Portfolio management and monitoring:

  • In conjunction with the manager, analytics and portfolio intelligence, responsible for implementing and maintenance of a robust portfolio management and monitoring framework for each allocated underwriting agency (MGA)
  • In conjunction with the manager, analytics and portfolio intelligence, responsible for conducting regular profitability reviews including development of underwriting actions plans (as required).

What we are looking for:

Professional/technical skills and experience:

  • More than 10 years’ general insurance experience
  • Strong technical knowledge of commercial underwriting including property and liability lines
  • Strong financial statement (P&L) understanding  - including deep understanding of insurance profit drivers
  • ANZIIF insurance qualification or equivalent and/or an appropriate tertiary degree.

Personal competencies:

  • Detail-oriented with strong analytical skills
  • Strong project management skills
  • Strong interpersonal skills – particularly collaboration and engagement skills
  • Excellent communication skills – including written and verbal/presentation skills
  • Willingness and desire to learn.


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Not Specified
Work Type:
Full Time
Date Posted:
Closing Date: