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Risk and Compliance Manager

The successful candidate will provide CHU with sound and timely advice on interpretation, impact and compliance with regulatory requirements to ensure CHU’s compliance with its licence obligations.

CHU’s products and services are focused on insurance within the strata industry and the company has strong expertise and reputation within the strata industry. The agency has offices in five states nationally. Reporting to the Chief Financial Officer, and based at CHU’s Milsons Point offices with stunning harbour views, this is a critical role that manages the risk and compliance functions for CHU’s products and service offering nationwide. You will engage with high-level management on a daily basis.

The role:

  • Management of CHU’s extensive Authorised Representative network, including training and monitoring of Authorised Representatives, in accordance with financial services law
  • Training of internal staff (Business Development Managers) on financial services law and ASIC requirements
  • Drafting and maintaining formal documents/publications to ensure compliance with regulatory requirements
  • Risk identification, management and measurement across all parts of the business
  • Drafting and maintaining compliance policies and processes to meet regulatory and financial licensing requirements
  • Managing/assisting with internal and external audits
  • Managing delegated authorities
  • Quarterly reporting and presentations to the CHU leadership team on compliance and risk
  • Handling ad hoc compliance queries from various departments with CHU
  • Contributing to the development of new initiatives and projects across the CHU organisation
  • Responding to ad hoc queries from all parts of the business including claims, underwriting and marketing
  • Advise on complaints from customers
  • Manage communications with clients, external counsel and the legal team at Steadfast.

Skills and experience:

The person that we are looking for will exhibit the following attributes and have the following skills:

  • A minimum 3-5 years’ experience in the insurance industry (either in legal, claims or broking), preferably with experience or an interest in the compliance and risk space
  • Hold relevant qualifications in law, business or equivalent discipline
  • Have a good understanding of (or ability to understand) the regulatory frameworks underpinning the industry, including ability to grasp a good understanding of legislation/regulations (including the Corporations Act, Insurance Contracts Act and Strata law)
  • You will manage the Compliance Officer to support the function. As such, supervisory/management capability will be well-regarded
  • Exceptional relationship management and communication skills and ability to engage with all stakeholders of the company
  • An interest in strata insurance and the strata industry
  • Ethical approach, integrity and high standards of professionalism
  • Resilience, emotional intelligence and the ability to persuade
  • The right cultural fit. CHU promotes a work/life balance and is a fun, diverse and informal environment to work in.

CHU has lofty ambitions for the future, and offers a fantastic and flexible work culture.

Salary is negotiable depending upon level of experience.

If this role sounds like the perfect next step in your career, we would like to hear from you.


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Risk Management
Not Specified
Work Type:
Full Time
Date Posted:
Closing Date:
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