Skip to content

Print

Senior Manager, Insurance Operations Risk (Claims)

  • Role: Senior Manager - Insurance Operations Risk (Claims)
  • Location: Sydney CBD
  • Term: Full-time

QBE is one of the top 20 global general insurers and is recognised as Australia’s largest international insurance and reinsurance company, with operations in 37 countries around the world.

The opportunity has become available to take your career to a new level in a high performing team environment. You will play an important role in making use of your insurance industry experience to provide a strong second line challenge to risks within the Australia and New Zealand claims operations.

Your responsibilities will include but are not limited to:

  • Collaborating and building constructive working relationships with key internal and external stakeholders and being seen as a credible business advisor, valued for strong business acumen and knowledge across all risk categories within claims operations
  • Providing risk management advice and challenge to the first line areas through quality execution of the risk program (eg. performing risk assessments, scenario analysis, issue oversight and risk culture reviews)
  • In conjunction with management, identifying pre-emptive or early-warning measures of potential major or systemic risk management issues within claims
  • Membership of claims governance committees, steering committees and working groups for strategic and transformation initiatives
  • Performing targeted risk reviews into identified areas of concern
  • Taking a leading role in the implementation and monitoring of the controls assurance program for the claims areas
  • Supporting management in the identification of risks, assessment of controls and design of efficient, innovative and commercial strategies to address control gaps and manage risks within appetite
  • Providing a robust second line of defence with suitable reporting, monitoring and escalation of risk issues
  • Providing risk training and awareness to drive the right risk culture and behaviours throughout the claims operations
  • Taking accountability for planning, co-ordinating and prioritising activities to ensure high quality delivery by due dates
  • Leading the achievement of quality outputs/deliverables through effective reviews and coaching team members

To be successful in this role you will possess:

  • A number of years experience in the general insurance industry working within a claims operations or technical review/oversight role
  • Thorough knowledge and understanding of the current market and regulatory environment
  • Relevant risk management qualifications and thorough knowledge of industry best practice in enterprise risk management
  • Excellent facilitation skills at all levels and the ability to influence management and develop relationships with key stakeholders
  • High work ethic, and excellent written and verbal communication skills
  • Strong organisational, time, project management, and influencing skills
  • Ability to manage and resolve conflict or complex issues
  • Ability to adapt to a fast-paced dynamically changing environment
  • Flexible for occasional business travel

This exciting position will provide you with the opportunity to work in a dynamic environment that is supportive of new ideas, and driven to deliver positive results.

You will be provided with a competitive salary package and benefits, in an environment that offers support, and encourages career development and learning.

QBE recognises and supports a range of flexible work arrangements to promote a better family/life/work balance.

Applicants will be required to at a minimum undertake police and basic credit checks as a condition of employment.

If you are a QBE employee, please inform your Manager before applying.

For more information, click the APPLY link to submit your details.

Applications close on Friday 3 March 2017.

QBE

Apply Now

Summary

Classification:
Risk Management
Reference:
205784
Salary:
Not Specified
Work Type:
Full Time
Location:
Sydney
Date Posted:
17/02/2017
Closing Date:
19/03/2017
Advertiser:
QBE
Website:
Company Website